Terms of Service and Policies
This website is operated by The Nurse Coach Collective (hereby referred to as “TNCC”). Throughout the site, the terms “we”, “us” and “our” refer to The Nurse Coach Collective. The Nurse Coach Collective offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new product or service which are added to our website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
GENERAL TERMS OF SERVICE
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws)
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, pricing, and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products and services are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. Our products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all services provided. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Questions about the Terms of Service should be sent to us at email@example.com.
TERMS AND CONDITIONS FOR THE TRANSFORMATIVE NURSE COACH CERTIFICATE PROGRAM
This Student Agreement (“Agreement”), between you (“you,” “your” or “Student”) and The Nurse Coach Collective (“TNCC”), sets forth the terms and conditions of your participation in the Transformative Nurse Coach Certificate Program (the “Course”).
Purpose: This Agreement sets forth the terms and conditions of your: (i) participation in the Course; and (ii) use of the Learning Center (“LC”). Upon your enrollment in the Course, you will be bound by this Agreement. TNCC reserves the right, at any time and without prior notice, to modify this Agreement and to impose new or additional terms or conditions relating to your enrollment and use of TNCC’s educational resources. Modifications and additional terms and conditions will be effective immediately and incorporated into this Agreement, which will be accessible to you on the LC. Your continued use of, or access to the Course, and/or the LC, and/or other TNCC educational resources, online portals, repositories, and/or systems will be deemed an acceptance of this Agreement and any subsequent changes, as it is updated from time to time, and shall signify that you have read and understand the terms and conditions set forth herein.
To be eligible for the Course, you must:
- a. have read and accepted the terms of this Agreement;
- b. have access to a computer with Required Software, as that term is defined below.
- c. have a minimum, active licensure of Licensed Practical Nurse or Registered Nurse that is in good standing with your state’s board of nursing.
Services and Benefit
- a. In consideration of your agreement and compliance with the terms of this Agreement, TNCC will make available to you and/or otherwise provide:
- i. access to course modules in the LC (“Course Modules”);
- ii. written course materials designed and/or made available by TNCC to advance your understanding of the Course (“Course Materials”); and
- iii. archives of the Course Modules, and Course Materials (“Archives”) made available online for a period of three months following the Course end date.
- b. You understand and acknowledge that you are responsible to ensure that you have the required and compatible computer(s), equipment and software (collectively, “Required Software”) necessary for you to view and access the Course Modules, Course Materials, and Archives. You also understand and acknowledge that communication with TNCC will be by email and other online written media. You are responsible to keep up-to-date the email address associated with your LC account. You understand that TNCC and/or Instructors may launch interactive forums on Facebook and/or other social media websites (collectively, “Social Media”) associated with the Course. While participation in such interactive forums is voluntary, you are encouraged to participate. You further understand that such participation may require you to subscribe and/or join such Social Media.
By enrolling in the Course, you understand and agree to pay the full tuition, notwithstanding the Refund and Withdrawal Policy set forth below. For those who enroll in the Course and pay the tuition in full and in one payment at the outset of the Course, the tuition shall be payable immediately upon enrollment.
For those who enroll in the Course and wish to pay in three installments, payments will be made monthly for three months from the date the first payment is made. Students will be enrolled in the Course at the time the first payment is received. The remaining payments will be automatically billed, monthly, to the payment source provided at checkout, until balance has been paid. Failure to make an outstanding installment payment as scheduled (with a 7-day grace period) will result in removal from the Course.
For those who enroll in the Course and wish to pay in four installments, payments will be made bi-monthly over the course of six months from the date the first payment is made. Students will be enrolled in the Course at the time the first payment is received. The remaining payments will be automatically billed, every 2 months, to the payment source provided at checkout, until balance has been paid. Failure to make an outstanding installment payment as scheduled (with a 7-day grace period) will result in removal from the Course.
Interest rates do not apply to learners who wish to enroll using an installment plan.Tuition payments are processed using PayPal, to ensure security of your payment information. If you fail to make a timely tuition payment, for any reason, you may be suspended from the Course, and will be subject to the Removal Policy. Payment of the tuition in full is required for Course completion, such as all payments must be received in order for learners to receive their certificate of completion.
There is a $500 non-refundable deposit for all courses and payment plans. Please see the Refund and Withdrawal Policy for specific guidelines.
TNCC reserves the right to remove any learner from the Course who fails to make tuition payments as scheduled. Learners will have a 7-day grace period for all scheduled payments.
Removal for failure to make a required payment may result in ineligibility to enroll in future Courses with TNCC. If an allowance is made to enroll in a future Course, l the arner may be ineligible to enroll through any installment plans otherwise available, and may be required to pay other Course(s) in full. Students removed from the Course may be subject to charges including the remaining tuition payments owed.
Refund and Withdrawal Policy
In order to receive a refund of tuition, withdrawal must occur at least 14 days prior the Course start date.
Two weeks (or 14 days) prior to the course start date marks the “Refund Deadline” for all courses.
There is a $500 non-refundable deposit for all courses and payment plans, whether or not this falls inside or outside the Refund Deadline. This $500 non-refundable deposit is required in order to cover processing fees and accommodation reservations made on your behalf.
Learners must provide written notice of withdrawal, to firstname.lastname@example.org, no later than 11:59 EST of the Refund Deadline.
If TNCC receives your notice of withdrawal after the Refund Deadline, you will incur additional cancellation charges and will not be eligible for a full refund.
If a student changes their Course start date, the two week refund period shall run from the start date of the first Course they enrolled in, not the start date of the later Course they transferred into.
Upon TNCC’s receipt of your notice to withdrawal, you will no longer have access to the Course LC of any other services or benefits available to the students of the course. If welcome package and course materials have been received by the learner, they will be required to return this package to TNCC via a mailing service with tracking.
Withdrawal before Refund Deadline: Learner will receive a full refund of their payments, with the exception of the $500 non-refundable deposit. All future scheduled payments will be cancelled, if applicable.
Withdrawal after Refund Deadline – within 14 days of course start date: Learners who withdraw after the two-week refund period will be responsible for the $500 non-refundable deposit and will also be charged an additional $500 cancellation fee. Otherwise all payments made, and all future scheduled payments will be cancelled, if applicable.
Withdrawal after Course has started (up to 7 days): Learners who withdraw after Course has been started and withdraw within the first 7 days, will be responsible for 50% of full tuition price. If full payment has already been made, excess of 50% will be refunded.
Withdrawal after Course has started (beyond 7 days): Learners who withdraw more than 7 days after the start of the Course, will be responsible for 100% course tuition. Learner will not be entitled to a refund of any amount already paid, and will be charged the remainder of any outstanding payments. Any future scheduled payments will not be cancelled.
TNCC reserves the right to discuss extenuating circumstances on a case by case basis.
For further clarification, please view the following Withdrawal and Refund Policy chart:
- a. Subject to applicable law, all original works created by you and other students enrolled in the Course, whether complete or incomplete, constitute the intellectual property of those who created such works (each a “Student Owner”).
- b. Use of another Student’s work, in whole or part, without the express permission of the Student Owner may constitute a violation of law, is strictly prohibited as Inappropriate Conduct, as that term is defined below, and/or may constitute grounds for expulsion from the Course.
- c. You acknowledge that all of the materials, concepts, techniques, methods, curricula, and other information including without limitation intellectual property and Confidential Information (collectively, “the Materials”) to which you have been exposed in connection with the Course, whether exposure was oral and/or in writing, directly or indirectly, are proprietary to, and the sole and exclusive property of TNCC, the Instructor who created the Materials, or third parties who have duly licensed to TNCC, use of the Materials. You acknowledge that the Materials constitute commercially valuable and confidential property of TNCC, the design and development of which required extensive investment and substantial effort, time, and money. You further acknowledge that the Materials are organized and presented by TNCC in such a manner as to make them distinctive property of, and proprietary to, TNCC, even if some of the Materials (or versions thereof) may be available in the public domain. All rights in and to the Materials, including any copyrights, trade names, trademarks, logos and/or service marks therein, whether as owner of the same or as licensee, are expressly reserved by and to TNCC, the Instructor who created the Materials, or third parties who have duly licensed to TNCC, use of the Materials. You will not reproduce, copy or otherwise duplicate, distribute, lend, sell, or otherwise transfer or disclose to any individual, business or other party, any of the Materials without the prior written consent of TNCC, the Instructor who created the Materials, or third parties who have duly licensed to TNCC, use of the Materials (which such consent may be withheld in the sole and exclusive discretion of TNCC, the Instructor who created the Materials, or third parties who have duly licensed to TNCC, use of the Materials, respectively).
- d. You are granted a revocable, non-exclusive license to use the Materials for the purpose of advancing your understanding of the Course.
- e. Without limiting the generality of the foregoing, you will not, under any circumstances, use the Materials for the purpose of:
- i. creating a rival course or program;
- ii. assisting or instructing third parties with respect to the subject matter of the Course (i.e., persons who are not enrolled in the Course); or
- iii. passing off the Materials as your own work
- f. You represent that you own all intellectual property rights for/to any materials that you publish, and post on or transmit through the LC and/or TNCC’s online portals and repositories (“your content”), or have permission to do so, and agree to defend, indemnify, and hold TNCC harmless against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees) relating to allegations that your content infringes on another’s intellectual property, violates another’s rights, and/or is otherwise actionable.
- g. The Terms of this “Intellectual Property” shall survive termination of this Agreement
Respect. You acknowledge and agree that the Course community can thrive only if students and members of the faculty and administration have respect for one another. In light of the vibrant community we are dedicated to building together, you will refrain from using language and/or engaging in conduct on the LC and on any TNCC social spaces (including, without limitation, Facebook, Twitter, YouTube, LinkedIn, Tumblr, and Google+) that is or may be considered harassing, harmful, obscene, incendiary, threatening, or defamatory (singularly or collectively, “Inappropriate Conduct”), regardless of its intended target. Whether or not your conduct constitutes Inappropriate Conduct will be determined in TNCC’s sole and exclusive judgment. If it is determined that you have engaged in Inappropriate Conduct, your participation in the Course will be terminated, your Tuition will be forfeited, and you will not receive any refund. There may also be additional legal consequences for your commission of Inappropriate Conduct. The terms of this “Respect” shall survive termination of this Agreement.
Current Information. You will provide to TNCC, current, complete, and accurate information to keep your registration in the Course up to date. This information shall include, but is not limited to, valid email and postal addresses, and a telephone number at which you may be reached.
Non-Compete. You understand and acknowledge that TNCC has devoted extensive time, effort and financial resources to promoting and developing the Course, Course Modules, and Course Materials (collectively, “TNCC’s Intangible Assets”).
In recognition of TNCC’s Intangible Assets, and in consideration of TNCC’s having made available to you, the Services and Benefits set forth in Article 2 of this Agreement, you, during your participation in the Course, and for a period of three (3) years thereafter, will not work for, become employed by, own as a shareholder, partner, member, joint venturer or otherwise, and/or otherwise participate in, any school or institute: (i) that competes with TNCC and/or (ii) the primary or secondary purpose of which is to educate, train, teach, and/or otherwise provide instruction to third parties (e.g., persons who are not registered in the Course) with respect to the subject matter of the Course.
Notwithstanding the foregoing, nothing shall prevent you from owning shares in a publicly-traded company, registered on national exchanges. You agree that the limitations as to the time and scope in this Article (and those set forth in “Intellectual Property”) are reasonable, that Services, Benefits and other consideration you have received and/or are slated to receive, fully compensate you for your acceptance of this Agreement and that TNCC would suffer irreparable injury if you were to engage in competitive activity in violation of the provisions of this Article. You specifically acknowledge and agree that the foregoing restrictions (and those set forth in “Intellectual Property”) are necessary to protect TNCC’s legitimate interests and that TNCC would not have entered into this Agreement in the absence of such restrictions. The terms of this “Non-Compete” shall survive termination of this Agreement.
You agree not to disparage TNCC or any of its members, officers, directors, employees, or agents. For purposes of this Article, “disparage” shall mean any negative statement, whether oral or written, whether in print or electronic form, including, without limitation, on any Internet site or web application such as Facebook, YouTube, Instagram, chat forums, communities, and/or message boards. You acknowledge and agree that this non-disparagement provision is a material term of this Agreement, the absence of which would have resulted in your disqualification from the Course. You further acknowledge that if it becomes necessary to commence legal action to ascertain your name from an anonymous post, you will be responsible for all legal and related fees and costs associated therewith. The terms of this “Non-Disparagement” shall survive termination of this Agreement.
You understand and acknowledge that developing coaching skills requires, among other things, patience, dedication, perseverance, and practice, and that, your participation in the Course does not guarantee any particular result. This Course and the LC are provided on an “as is,” “as seen” and “as available” basis. You expressly agree that your participation in the Course and use of the LC and its content is at your sole risk. To the fullest extent permissible under applicable law, TNCC and its affiliates hereby disclaim all warranties of any kind, whether express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose or non-infringement. You expressly agree that your participation in the Course and use of all of its content and/or data distributed or otherwise made available by TNCC or downloaded or accessed by you, is at your sole risk. You understand and agree that you will be solely responsible for any damage to your business, computer system or loss of data that results from the download of such content and/or data. Except as otherwise agreed in writing, neither TNCC nor its affiliates have any responsibility for and make no warranty or representation as to the accuracy, currency, completeness, reliability or usefulness of any advice, opinion, statement or other content or of any products or services distributed or made available by third parties in connection with the Course. TNCC does not make any warranty that the LC will be uninterrupted, timely, secure, error free or, that defects, if any, will be corrected. The terms of this “Disclaimer” shall survive termination of this Agreement.
Limitation of Liability
To the extent permissible under applicable law, TNCC, its members, officers, directors, employees, agents, affiliates, and licensors, assume no responsibility for any damages suffered by a user, including, but not limited to, loss of data from delays, non-deliveries or misdelivery of content or email, errors, system downtime, network or system outages, file corruption or service interruptions caused by the negligence of TNCC, its members, officers, directors, employees, agents, affiliates, and licensors, and/or a user’s own errors and/or omissions except as specifically provided herein. TNCC, its members, officers, directors, employees, agents, affiliates, and licensors, disclaim any warranty or representation that confidentiality of information transmitted through the LC will be maintained. No advice or information, whether oral or written, obtained by you from TNCC shall create any warranty not expressly stated in writing. Some states do not allow the limitation or exclusion of certain warranties or conditions, so some of the above exclusions may not be applicable to you. The terms of this “Limitation of Liability” shall survive termination of this Agreement.
Student agrees to defend, indemnify and hold harmless TNCC and its members, officers, directors, employees, affiliates, representatives and agents, from and against any claims, demands, lawsuits, judgments, damages, liabilities, losses or causes of action, and/or expenses, including attorneys’ fees, arising either directly or indirectly from the Student’s participation in the Course. The terms of this “Indemnification” shall survive termination of this Agreement.
This Agreement represents the entire agreement between you and TNCC with respect to the Course and the matters set forth herein. Except as specifically provided for herein, any and all prior agreements, promises, understandings and/or representations, whether oral or written, relating to the Course are hereby canceled, terminated, and superseded by this Agreement, and such other prior agreements shall be null and void.
This Agreement may not be changed or modified except in a written agreement that has been signed by an authorized representative of TNCC.
Choice of Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 11918 SE Division St #1025, Portland, OR, 97266, United States.
This Agreement shall extend to, be binding upon, and inure to the benefit of the parties and their respective successors, heirs and assigns.
In the event that any term, provision, covenant or condition of this Agreement is found to be invalid, illegal or otherwise unenforceable (each an “Unenforceable Provision”), such Unenforceable Provision shall be severed, the remainder of the Agreement shall continue in full force and effect, and such Unenforceable Provision shall be reformed to provide the maximum protection to TNCC permissible under law.
No waiver of, or delay in, enforcement of any provision of this Agreement by TNCC shall be deemed to constitute a waiver thereof, unless in writing, signed by an authorized representative of TNCC.
REQUIRED SOFTWARE AND HARDWARE FOR ONLINE MODULES OF COURSE
To take any Course by TNCC, you must have access to:
- Frequent access to working internet capable of streaming audio, video, downloading documents, and engaging with peers.
- A working computer, tablet, or smartphone capable of internet connectivity.
- A basic understanding of how navigate the internet, answer and respond to email, and use basic video conferencing software.
- Have access to a webcam or telephone device.